Terms & Conditions

**Last Updated:** 15-06-2026

Welcome to **Threaded by Madhab**. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

## 1. General

1. These Terms & Conditions govern your use of the Threaded by Madhab website and all purchases made through it.
2. By accessing this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
3. We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

## 2. Products & Availability

1. All products displayed on the website are subject to availability.
2. We strive to accurately display product colors, fabrics, and details; however, actual colors may vary slightly due to screen settings and photography.
3. Handcrafted, handwoven, embroidered, or artisan-made products may have slight variations that are part of their unique character and should not be considered defects.

## 3. Pricing

1. All prices are listed in Indian Rupees (INR) unless otherwise specified.
2. Prices are subject to change without prior notice.
3. Applicable taxes and shipping charges will be displayed at checkout before payment.

## 4. Orders

1. An order is considered confirmed only after successful payment authorization.
2. We reserve the right to cancel any order due to pricing errors, product unavailability, suspected fraud, or unforeseen circumstances.
3. In the event of cancellation by us after payment has been received, the amount will be refunded through the original payment method.

## 5. Payment

1. We accept secure online payments through authorized payment gateways.
2. Accepted payment methods may include Credit Cards, Debit Cards, UPI, Net Banking, Razorpay, PayPal, Apple Pay, and other available payment options displayed at checkout.
3. Cash on Delivery (COD) is not available.

## 6. Shipping & Delivery

1. Ready-to-ship orders are generally dispatched within 3–5 business days.
2. Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.
3. Customers are responsible for providing accurate shipping information. We are not liable for delays or losses resulting from incorrect addresses.

## 7. Alteration Policy

1. We do not offer returns, refunds, or standard exchanges.
2. Eligible products may be altered upon request, subject to our alteration policy.
3. Alteration requests must be initiated within 7 days of delivery.
4. Items returned for alteration must be unused, unworn, and accompanied by original tags and packaging.
5. Alteration requests for worn, damaged, washed, or tagless items will not be accepted.

## 8. Intellectual Property

1. All content on this website, including images, logos, graphics, text, designs, product descriptions, and branding, is the exclusive property of Threaded by Madhab.
2. Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited.

## 9. User Conduct

You agree not to:

* Use the website for unlawful purposes.
* Interfere with website functionality or security.
* Upload malicious software, viruses, or harmful content.
* Violate any applicable laws or regulations while using the website.

## 10. Limitation of Liability

1. Threaded by Madhab shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
2. Our maximum liability shall not exceed the amount paid by the customer for the specific order.

## 11. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

## 12. Force Majeure

Threaded by Madhab shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, pandemics, government actions, transportation disruptions, or technical failures.

## 13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of West Bengal, India.

## 14. Contact Us

For any questions regarding these Terms & Conditions, please contact:

**Threaded by Madhab**
Email: info@threadedbymadhab.com
Phone: 9748123707
Business Address:
Floor No.: GROUND FLOOR
Building No./Flat No.: 23/1 IA
Name Of Premises/BuiIding: Charu Villa
Road/Street: Gariahat Road PS Rabindra Sarobar
Nearby Landmark: Golpark
Locality/Sub Locality: Gariahat
City/Town/ViIIage: Kolkata
District: Kolkata
State: West Bengal
PIN Code: 700029