Privacy Policy

At **Threaded by Madhab**, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

## 1. Information We Collect

When you use our website, we may collect the following information:

### Personal Information

* Full Name
* Email Address
* Phone Number
* Billing Address
* Shipping Address
* Payment Information (processed securely through payment gateways)

### Technical Information

* IP Address
* Browser Type
* Device Information
* Operating System
* Website Usage Data
* Cookies and Tracking Information

## 2. How We Use Your Information

We use your information to:

* Process and fulfill orders
* Provide customer support
* Send order confirmations and shipping updates
* Respond to inquiries and requests
* Improve our products, services, and website experience
* Prevent fraudulent transactions and unauthorized activities
* Comply with legal and regulatory requirements
* Send promotional communications (only if you have opted in)

## 3. Payment Security

1. All payments are processed through secure third-party payment gateways.
2. We do not store your complete credit card, debit card, UPI PIN, banking credentials, or payment passwords on our servers.
3. Payment information is encrypted and handled according to industry security standards.

## 4. Cookies

Our website may use cookies and similar technologies to:

* Improve website functionality
* Remember user preferences
* Analyze website traffic and performance
* Enhance shopping experience

You may disable cookies through your browser settings, though certain website features may not function properly.

## 5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

* Payment processing partners
* Shipping and logistics providers
* Technology and website service providers
* Government authorities when legally required
* Fraud prevention and security service providers

All third-party partners are required to maintain the confidentiality and security of your information.

## 6. Data Retention

We retain personal information only for as long as necessary to:

* Fulfill orders
* Provide customer support
* Meet legal, tax, accounting, and regulatory obligations
* Resolve disputes and enforce our agreements

## 7. Data Security

We implement reasonable technical and organizational safeguards to protect your information against:

* Unauthorized access
* Misuse
* Disclosure
* Alteration
* Loss or destruction

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

## 8. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send updates regarding:

* New collections
* Product launches
* Exclusive offers
* Brand announcements

You may unsubscribe at any time using the unsubscribe link provided in our emails.

## 9. Your Rights

Subject to applicable laws, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your data
* Withdraw consent for marketing communications
* Request information about how your data is processed

To exercise these rights, please contact us using the details below.

## 10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

## 11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

## 12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page along with the updated revision date.

## 13. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact:

**Threaded by Madhab**
Email: info@threadedbymadhab.com
Phone: 9748123707
Business Address:
Floor No.: GROUND FLOOR
Building No./Flat No.: 23/1 IA
Name Of Premises/BuiIding: Charu Villa
Road/Street: Gariahat Road PS Rabindra Sarobar
Nearby Landmark: Golpark
Locality/Sub Locality: Gariahat
City/Town/ViIIage: Kolkata
District: Kolkata
State: West Bengal
PIN Code: 700029

We will make reasonable efforts to respond to all privacy-related inquiries promptly.